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Cisco Bug: CSCuq32014 - Cannot set PCCE Deployment Type

Last Modified

Apr 02, 2018

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases

10.5(1)

Description (partial)

run command 

rundll32 C:\icm\bin\dbupgrade.dll,dbupgCreateSymmetricKey

Symptom:
Customer cannot change deployment type to PCCE after installation. When attempted, it returns an error "Error occurred--Internal Server Error. Try again later or contact your system administrator."

Conditions:
Install CCE part of a Workgroup.  Add system to a domain and attempt to change deployment type to PCCE

Related Community Discussions

PCCE 10.5 Lab cannot set PCCE Deployment Type
Hi All,   Now I am trying to install PCCE 10.5 in my lab using single UCS C220 High Density. I already installed following applications: 1 Cisco Unified CCE Call Server 1 Cisco Unified CCE Data Server 1 Cisco Unified CVP Ops Console Server, co-located with a Cisco Unified CVP Call Server, Cisco Unified CVP Media Server, and Cisco Unified CVP VXML Server. 1 Cisco Unified CM 1 Cisco Unified Intelligence Center 1 Cisco Finesse When I am trying set PCCE Deployment Type to "Packaged CCE: CCE-PAC-M1 Lab ...
Latest activity: Jan 20, 2016
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  • Status
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