Cisco Bug: CSCuq31855 - update from 2.0MR3 to 2.5.0.1558, UI got stuck at "Updating system"

Last Modified

Aug 19, 2014

Products (1)

Cisco WebEx Meetings Server

Known Affected Releases

2.5.0.1558

Description (partial)

Symptom:
Update from 2.0 MR3 and earlier to 2.5.0 may encounter a case where the update overlay "Updating system" is not dismissed after the update completes. In the background, the update completes successfully and this can be verified via the splash screen.

Conditions:
Update from 2.0 MR3 or earlier to 2.5 FCS.

View Bug Details in Bug Search Tool Login Required

Why Is Login Required?

Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

Full Description (including symptoms, conditions and workarounds)
Status
Severity
Known Fixed Releases
Related Community Discussions
Number of Related Support Cases

Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.

Learn More About Cisco Service Contracts