Cisco Bug: CSCuq31687 - WSA - Tunnel: service acct disabled after 30m of connectivity loss
Nov 18, 2018
- Cisco Web Security Appliance
Known Affected Releases
Customer support unable to connect to previously established tunnels. Needs to contact customer to re-enable before the 6 to 7 day default timeout period. Symptom: After the customer establishes tunnels as per support request, any sustained network connectivity loss to the tunnels server for greater than 30 minutes can cause a situation where the tunnel is automatically re-established but unusable. Conditions: Customer support needs to reach out to the customer any time the tunnel is in this state to have the customer re-enable tunnels.
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
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