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Cisco Bug: CSCuq31057 - IMP: jabberd process memory leak/Cores when XCP trace at non-default.

Last Modified

Aug 25, 2020

Products (4)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5
  • Cisco Unified Communications Manager IM and Presence Service Version 9.1
  • Cisco Unified Communications Manager IM and Presence Service Version 11.0

Known Affected Releases

10.5(1) 11.0(1) 9.1(1) 9.5(1)

Description (partial)

Symptom:
IMP: jabberd process memory leak/Cores when XCP trace at non-default.

Conditions:
Jabberd process exhibits memory leaks/High CPU and eventually Core dump when XCP trace level is set to Debug. 

 Memory leak can be noticed when traffic is running.

Type of traffic: Basic A to B Calls/supplementary services calls.

IMP Version:     10.5.1.98000-114
CUCM Version:  10.5.1.98000-194

Related Community Discussions

is turning off IM&P trace service affective?
is turning off IM&amp;P trace under  IMP serviceability -services-IMP services-XCP services are  service affective?   Hi, we are having alerts on IMP 10.5 about VM memory :  &quot; Message: VOS: Virtual Memory Used 91% Threshold 90%&quot;  too often. I saw there is bug related to this  &quot;IMP: jabberd process memory leak/Cores when XCP trace at non-default. <key>CSCuq31057</key> &quot;  and in my case jabberd taking most memory with XCP config manager  Right now trace level for all XCP services is set up to Info and its on. I want ...
Latest activity: Sep 19, 2018
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