Guest

Preview Tool

Cisco Bug: CSCuq31057 - IMP: jabberd process memory leak/Cores when XCP trace at non-default.

Last Modified

Aug 15, 2017

Products (4)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5
  • Cisco Unified Communications Manager IM and Presence Service Version 9.1
  • Cisco Unified Communications Manager IM and Presence Service Version 11.0

Known Affected Releases

10.5(1) 11.0(1) 9.1(1) 9.5(1)

Description (partial)

Symptom:
IMP: jabberd process memory leak/Cores when XCP trace at non-default.

Conditions:
Jabberd process exhibits memory leaks/High CPU and eventually Core dump when XCP trace level is set to Debug. 

 Memory leak can be noticed when traffic is running.

Type of traffic: Basic A to B Calls/supplementary services calls.

IMP Version:     10.5.1.98000-114
CUCM Version:  10.5.1.98000-194

Related Community Discussions

XCP Router service not running on IMP node
ROBLEM DESCRIPTION ==================== IMP 10.5.2.22900-2 (IMP 10.5.2SU1)   1) XCP Router service not running on IMP node 2) Presence Redundancy group page shows Assigned users is not same as Active users.   According to help page: Assigned Users: Displays the number of users who are assigned to this IM and Presence Service node. Active Users: Displays the number of users that are homed to this IM and Presence Service node in any given high availability state. This number only changes when a high ...
Latest activity: Oct 24, 2016
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.