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Cisco Bug: CSCuq31014 - IMP Migration during upgrade fail

Last Modified

Jul 16, 2019

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.0

Known Affected Releases


Description (partial)

After upgrading Presence  server 8.6.4 to IM and Presence 10.0.1

Presence shows the following alert notification:

"CUCM migration failed, Cisco Sync Agent won't sync data from CUCM until the issue is resolved. Once the migration completes successfully, this notification will be deleted automatically."

During RU upgrade. Cisco Sync Agent logs shows following Message

2014-08-04 12:33:41,814 INFO [main] sync.SyncUtil - Reading migration status from file = FAIL_IMPORT
2014-08-04 12:33:41,814 INFO [main] sync.CcmSyncAgent - CUP migration hasn't finished yet, sleep for 20 seconds

The content of cupMigStatus.txt file is just  "FAIL_IMPORT".
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Bug Details Include

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