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Cisco Bug: CSCuq31014 - IMP Migration during upgrade fail

Last Modified

Mar 26, 2018

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.0

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
After upgrading Presence  server 8.6.4 to IM and Presence 10.0.1

Presence shows the following alert notification:

"CUCM migration failed, Cisco Sync Agent won't sync data from CUCM until the issue is resolved. Once the migration completes successfully, this notification will be deleted automatically."

Conditions:
During RU upgrade. Cisco Sync Agent logs shows following Message

2014-08-04 12:33:41,814 INFO [main] sync.SyncUtil - Reading migration status from file = FAIL_IMPORT
2014-08-04 12:33:41,814 INFO [main] sync.CcmSyncAgent - CUP migration hasn't finished yet, sleep for 20 seconds

The content of cupMigStatus.txt file is just  "FAIL_IMPORT".
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  • Full Description (including symptoms, conditions and workarounds)
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