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Cisco Bug: CSCuq30236 - Jabber for windows 9.7 documentation defect on service profiles

Last Modified

Sep 10, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.7(0)

Description (partial)

Symptom:
Documentation defect for Jabber for Windows 9.7 installation and configuration guide

In Jabber for windows 9.7 installation and configuration guide , it says below
"Cisco Jabber only retrieves configuration from service profiles on Cisco Unified Communications Manager if the client gets the _cisco-uds SRV record from a DNS query. You cannot configure the client with service profiles if you do not set up your DNS environment for service discovery"

The above is not true. If we do not use service discovery or there is no dns srv record for _cisco-uds or cuplogin. Jabber for windows can still login and get service profile defined in CUCM such as Voicemail.

Conditions:
If we do not use service discovery or there is no dns srv record for _cisco-uds or cuplogin
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