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Cisco Bug: CSCuq30080 - CWMS-Powerpoint freezes during presentation

Last Modified

Feb 15, 2017

Products (1)

  • Cisco WebEx Meetings Server

Known Affected Releases

2.0.1.302

Description (partial)

Symptom:
CWMS 1.1

When sharing a PPT, sometimes the window loses focus and the presenter needs to click on
the presentation to get the focus back.

Business Impact:

Conditions:
Customer is currently on CWMS 2.0 MR3 and the issue is seen on this version also.

They don't have the logs for latest occurrence. Hence, I have attached the logs they have provided for previous occurrence.

Following logs are attached:
TNP MeetingPlace Project_ Status_Report -14_May_2013.pptx
wbxtra_05222013_195659.wbt
wbxtra_05222013_195659.wbt
infocap_995532653.tar.gz
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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