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Cisco Bug: CSCuq29908 - TMSPE minimum WIndows 2008 R2 Service Pack version

Last Modified

Sep 12, 2019

Products (1)

  • Cisco TelePresence Management Suite (TMS)

Known Affected Releases


Description (partial)

The current TMSPE installation documentation states that Windows Updates needs to be enabled. I believe that this state should be expanded to include that the Windows 2008 R2 server *must* be up to date on service packs and security patches put out by Microsoft. I have confirmed that the User Portal provided through TMSPE will not function if the Windows 2008 R2 server does not have a minimum patch level of Service Pack 1. A non-descript error is shown, and nothing has been found in any logs.

Host OS is Windows 2008 R2 with a patch level lower then Service Pack 1
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