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Cisco Bug: CSCuq29475 - UCCX Make Rest Call Can't Cast Valid JSON Responses to Result String

Last Modified

Nov 05, 2015

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.0(1) 10.5(1)

Description (partial)

When an API call through the Make REST Call Step Returns a JSON Response with list formatting such as this:
    "results": [
            "count": 13.0,
            "day": "2014-05-27",
            "raw_count": 13.0
the response object can't be cast to the String that is specified to store the step's result.

JSON response containing list formatting
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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