Cisco Bug: CSCuq29128 - baResponse not returned when reclassifying outbound call
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: BAResponse ECC variable is not updated with the call classification in the Agent desktop. Conditions: Make a Direct preview call and classify the call either as FAX or VOICE or ANS MACHINE or INVALID.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases