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Cisco Bug: CSCuq29105 - Duplicate contacts appear in directory is customer has CAD users

Last Modified

Mar 30, 2016

Products (1)

  • Cisco Unified Attendant Consoles

Known Affected Releases

10.0 10.0(1) 10.5

Description (partial)

Symptom:
If a particular customer site is using Cisco Agent Desktop, then when the directory sync for Cisco Unified Attendant Console Standard completes, duplicate entries will be populated for the users that exist in CAD.

Conditions:
Site is using Cisco Agent Desktop
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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