Cisco Bug: CSCuq29105 - Duplicate contacts appear in directory is customer has CAD users

Last Modified

Feb 13, 2018

Products (1)

Cisco Unified Attendant Consoles

Known Affected Releases

10.0 10.0(1) 10.5

Description (partial)

Symptom:
If a particular customer site is using Cisco Agent Desktop, then when the directory sync for Cisco Unified Attendant Console Standard completes, duplicate entries will be populated for the users that exist in CAD.

Conditions:
Site is using Cisco Agent Desktop

View Bug Details in Bug Search Tool Login Required

Why Is Login Required?

Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

Full Description (including symptoms, conditions and workarounds)
Status
Severity
Known Fixed Releases
Related Community Discussions
Number of Related Support Cases

Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.

Learn More About Cisco Service Contracts