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Cisco Bug: CSCuq28532 - Phone stuck in hold status while park MLPP call

Last Modified

Feb 07, 2017

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases


Description (partial)

Phone stuck in hold status while park MLPP call with MLPP User Authorization enabled.

1. Set system-MLPP-Domain-MLPP Domain,  system-MLPP-Namespace-Resource Priority Namespace Network Domain Configuration. 
2. Set SIP profile enable Assured Services SIP conformance, enable MLPP User Authorization.
3. Provision End user, MLPP User Identification Number,MLPP Password,MLPP Precedence Authorization Level is Priority.
4. Provision "MLPP and Confidential Access Level Information" and above SIP profile on phone A config page.
5. A Make MLPP call to B, parked call
Observed Result: A stuck in hold status, can't resume the parked call , can't make new call.
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