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Cisco Bug: CSCuq28476 - Unable to use the unassociated phones exported file for batch provision

Last Modified

Sep 17, 2019

Products (1)

  • Cisco Prime Collaboration

Known Affected Releases


Description (partial)

The Export of unassociated phones from Deploy > Manage Endpoints > Search Endpoints without associated user > Export report .. fails with an "unknown error" when trying to run this export file as a new batch job.

1. Go to Deploy > Manage Endpoints > Search Endpoints without associated users
2. Export  Endpoints without associated users report with domain
3. Try to use the exported report for batch provisioning to associate those phones with pseudo users
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