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Cisco Bug: CSCuq28305 - Remote call log is inconsistent with local call log.

Last Modified

Mar 08, 2016

Products (41)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 9951
  • Cisco Unified SIP Phone 3905
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7962G
  • Cisco DX80
  • Cisco Unified IP Phone 7971G-GE
  • Cisco DX650
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Known Affected Releases

10.2(2)

Description (partial)

Symptom:
Remote call log is inconsistent with local call log.

Conditions:
Pre-condition:
1. Phone A configured alerting name and display name;
2. Phone B configured alerting name and display name;
3. Phone C and Phone D are shared line, privacy: off; log call form shared line: Enabled;
4. C and D configured PFK: privacy

Procedures:
1. A placed a call to C, and C answered;
2. A early conference with B;
3. Press privacy PFK on C and D;
4. Hold call on C and resume call on D;
5. Press privacy PFK on C and D;
6. Hold call on D and resume call on C;
7. B and A end the call;
8. Check call history on D.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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