Cisco Bug: CSCuq27965 - Call result is not updated properly when the CCB call is re-attempted
Apr 17, 2018
- Cisco Unified Customer Voice Portal
Known Affected Releases
Symptom: Intermittently, callback historical table showing the ccb calls are either customer busy or not response however the calls are actually connected with agents. Conditions: CCB calls are re-attempted and connected with agents.
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Bug Details Include
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