Cisco Bug: CSCuq26427 - Can't refetch edge config if unable to register via all known paths
Feb 13, 2018
- Cisco Unified Mobile Communicator
Known Affected Releases
Symptom: Jabber should re-attempt to fetch edge config if unable to register via all known paths Conditions: test environment: 6VCSe + 6VCSc + 3CUCM [How to reproduce] 1. Lose 3 of the Expressway-C or Expressway-E servers due to a data center outage Expect result: Jabber should re-attempt to fetch edge config if unable to register via all known paths Actual result: keeps trying to register to the same servers in its edge config over and over again, even when you manually click the "Reconnect" link on the Phone Services page.
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