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Cisco Bug: CSCuq26427 - Can't refetch edge config if unable to register via all known paths

Last Modified

Feb 13, 2018

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

10.5(0)

Description (partial)

Symptom:
Jabber should re-attempt to fetch edge config if unable to register via all known paths

Conditions:
test environment:
6VCSe + 6VCSc + 3CUCM


[How to reproduce]
1. Lose 3 of the Expressway-C or Expressway-E servers due to a data center outage

Expect result:
Jabber should re-attempt to fetch edge config if unable to register via all known paths

Actual result:
keeps trying to register to the same servers in its edge config over and over again, even when you manually click the "Reconnect" link on the Phone Services page.
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