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Cisco Bug: CSCuq24693 - CSM: Update Info for Device Status View's "Connection" Column in Doc

Last Modified

Oct 17, 2017

Products (1)

  • Cisco Security Manager

Known Affected Releases

4.4(0) 4.5(0) 4.6(0)FCS1

Description (partial)

Symptom:
Table 3-15 (Device Status View)'s Description of the "Connection" Element is currently:

 "Status of the device's connection to the network."

Additionally, Table 68-1 (Available Table Columns for Device-related Views)'s Description of the "Connection Status" Column is currently:

 "Status of the device's connection to the network: Connected, Not Connected, or Authentication Error. Column-based Filtering is available. Any information displayed for a Not Connected device is from the indicated Receive Time, prior to connection failure."


These descriptions are potentially misleading and terse - not providing sufficient detail for users to understand what the "Connection"/"Connection Status" columns track, what their potential values may be, why they may not appear to function, etc.

Conditions:
Referencing affected versions (4.4, 4.5 and 4.6) of the CSM (Cisco Security Manager) User Guides' "Working with Device Status View" and "Working with Table Columns" sections and/or the CSM software product's built-in Help:

 http://www.cisco.com/c/en/us/td/docs/security/security_management/cisco_security_manager/security_manager/4-6/user/guide/CSMUserGuide/ivman.html#pgfId-669138

 http://www.cisco.com/c/en/us/td/docs/security/security_management/cisco_security_manager/security_manager/4-5/user/guide/CSMUserGuide/ivman.html#pgfId-959926

 http://www.cisco.com/c/en/us/td/docs/security/security_management/cisco_security_manager/security_manager/4-4/user/guide/CSMUserGuide_wrapper/ivman.html#wp785669


 http://www.cisco.com/c/en/us/td/docs/security/security_management/cisco_security_manager/security_manager/4-6/user/guide/CSMUserGuide/HPMchap.html#153437

 http://www.cisco.com/c/en/us/td/docs/security/security_management/cisco_security_manager/security_manager/4-5/user/guide/CSMUserGuide/HPMchap.html#152728

 http://www.cisco.com/c/en/us/td/docs/security/security_management/cisco_security_manager/security_manager/4-4/user/guide/CSMUserGuide_wrapper/HPMchap.html#wp74369


 https://<CSM_SERVER_HOSTNAME>/help/config/index.html?ivman_cncpt_UnderstandingtheDeviceView.htm
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