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Cisco Bug: CSCuq24248 - TMS-PE Install fails when ran with username with exclamation point

Last Modified

Mar 15, 2016

Products (1)

  • Cisco TelePresence Management Suite (TMS)

Known Affected Releases

TMSPE1.2

Description (partial)

Symptom:
The installer will fail with the following error if the ! is at the front of the username:
TMSPE (ERROR): CA TMSProvisioningExt.CAFailedToMigrateDatabaseException: Message: error: org.jruby.exceptions.RaiseException: (LoadError) no such file to load -- active_record

TMSPE (ERROR): Ran into exception when invoking Java code: error: org.jruby.exceptions.RaiseException: (LoadError) no such file to load -- active_record

TMSPE (INFO):    at TMSProvisioningExt.SqlCustomActions.Migrate(Session session, String workingDir, String warFile, String connectionUrl)
   at TMSProvisioningExt.SqlCustomActions.MigrateDatabase(Session session, ILog log, String dbName, String warFile)
   at TMSProvisioningExt.SqlCustomActions.ConfigureHeraDatabase(Session session)
TMSPE (ERROR): Database configuration failed.. Exception TMSProvisioningExt.CAFailedToMigrateDatabaseException: error: org.jruby.exceptions.RaiseException: (LoadError) no such file to load -- active_record

error: org.jruby.exceptions.RaiseException: (LoadError) no such file to load -- active_record

MSI (s) (90!A0) [07:46:39:357]: Product: Cisco TelePresence Management Suite Provisioning Extension -- error: org.jruby.exceptions.RaiseException: (LoadError) no such file to load -- active_record


CustomAction ConfigureHeraDatabaseCA returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

The installer will fail with the following error if the ! is at the end of the username:
TMSPE (INFO): Java exit code for migration is 1
TMSPE (ERROR): CA TMSProvisioningExt.CAFailedToMigrateDatabaseException: Message: error: java.lang.reflect.InvocationTargetException

TMSPE (ERROR): Ran into exception when invoking Java code: error: java.lang.reflect.InvocationTargetException

TMSPE (INFO):    at TMSProvisioningExt.SqlCustomActions.Migrate(Session session, String workingDir, String warFile, String connectionUrl)
   at TMSProvisioningExt.SqlCustomActions.MigrateDatabase(Session session, ILog log, String dbName, String warFile)
   at TMSProvisioningExt.SqlCustomActions.ConfigureHeraDatabase(Session session)
TMSPE (ERROR): Database configuration failed.. Exception TMSProvisioningExt.CAFailedToMigrateDatabaseException: error: java.lang.reflect.InvocationTargetException

error: java.lang.reflect.InvocationTargetException

MSI (s) (80!C8) [08:25:02:526]: Product: Cisco TelePresence Management Suite Provisioning Extension -- error: java.lang.reflect.InvocationTargetException


CustomAction ConfigureHeraDatabaseCA returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

Conditions:
The username of who ran the installer has an exclamation point in their username.
For example: !tmsadmin or tmspe!
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Bug Details Include

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