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Cisco Bug: CSCuq23786 - phone can't recognize usb device after lots of plug in/out

Last Modified

Jul 17, 2018

Products (34)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 7841
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 7945G
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 7941G
  • Cisco Unified IP Phone 6961
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Known Affected Releases

10.2(2)

Description (partial)

Symptom:
phone can't recognize usb device after lots of plug in/out

Conditions:
phone load: sip88xx.10-2-2-4
plug in/out usb device(hub, headset, hub with headset) for lots of times, phone can't recognize the usb device.
or the usb device has been pluged out, but accessory menu still have the usb device info
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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