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Cisco Bug: CSCuq22972 - Collab Edge endpoint doesn't register after VCS upgrade

Last Modified

Oct 27, 2014

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases


Description (partial)

We've observed in Alpha that a collab edge phone will routinely stay down after its VCS node is rebooted during an upgrade. The phone loses registration when the VCS node goes down (doesn't fail over) and doesn't appear to try to re-register when the VCS node comes back. Eventually, the user has to reboot the endpoint to get it to register again.

Happens during VCS upgrade (possibly during VCS reboot as well)
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