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Cisco Bug: CSCuq22338 - Troubleshoot button is not accessible for Rogue AP alarms in CPI

Last Modified

Apr 28, 2015

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

2.0(0.0.294) 2.1(0.0.85)

Description (partial) 

Symptom:
Though the documentation from the Prime Infrastructure Admin Guide instructs the end user to select the 'Troubleshoot' button when attempting to conduct the Switch Port Tracing feature for a Rogue AP alarm. The 'Troubleshoot' button will in fact not be selectable as it is greyed out.

Conditions:
Reproducible with both Prime Infrastructure 2.0.x and 2.1.x platforms.
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