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Cisco Bug: CSCuq22271 - Traceback when trying to load license file for wrong appliance type

Last Modified

Nov 12, 2016

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

8.0.0-671

Description (partial)

Symptom:
The following traceback is seen when trying to load a license file to a virtual appliance:

Traceback (most recent call last):
  File "/usr/build/iproot/ap/ipoe/ipoe/bootstrap.py", line 55, in <module>
  File "/data/lib/python2.6_8_amd64_nothr/runpy.py", line 128, in _run_module_as_main
    "__main__", fname, loader, pkg_name)
  File "/data/lib/python2.6_8_amd64_nothr/runpy.py", line 34, in _run_code
    exec code in run_globals
  File "build/bdist.freebsd-8.2-RELEASE-amd64/egg/cli.py", line 41543, in <module>
  File "build/bdist.freebsd-8.2-RELEASE-amd64/egg/cli.py", line 30273, in main
  File "build/bdist.freebsd-8.2-RELEASE-amd64/egg/cli.py", line 860, in command_loop
  File "build/bdist.freebsd-8.2-RELEASE-amd64/egg/cli.py", line 38200, in do_command
  File "build/bdist.freebsd-8.2-RELEASE-amd64/egg/cli.py", line 38451, in main_input_run
  File "build/bdist.freebsd-8.2-RELEASE-amd64/egg/cli.py", line 38213, in run_func
  File "build/bdist.freebsd-8.2-RELEASE-amd64/egg/cli.py", line 33589, in loadlicense
  File "build/bdist.freebsd-8.2-RELEASE-amd64/egg/license_cli.py", line 117, in loadlicense
  File "build/bdist.freebsd-8.2-RELEASE-amd64/egg/license_cli.py", line 122, in _loadlicense
  File "build/bdist.freebsd-8.2-RELEASE-amd64/egg/license_cli.py", line 170, in _loadlicense_quiet
  File "build/bdist.freebsd-8.2-RELEASE-amd64/egg/cli.py", line 29241, in call
  File "build/bdist.freebsd-8.2-RELEASE-amd64/egg/command_client.py", line 242, in call
KeyError: u'SMA'

Conditions:
- Virtual Appliance running version 8.0.0-671
- Loading License File by pasting to the command line.
- License file being loaded is not for the virtual appliance model it is being loaded to.
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Bug Details Include

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