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Cisco Bug: CSCuq21851 - Reply with IM in Outlook 2010,intermittently no IM conversation started

Last Modified

Jan 14, 2015

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases


Description (partial)

Unchecked Display online status next to name in Outlook's Options (Options/Contacts/Online status and photographs).

Open Jabber, Open Outlook. In Inbox message window  Click on IM, then Click on Reply with IM.

Expected results:
Chat window is opened. 

Actual results:
Chat window is not opened.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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