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Cisco Bug: CSCuq20018 - Sametime plugin should query multiple containers for callerid resolution

Last Modified

May 05, 2016

Products (1)

  • Cisco UC Integration(TM) for IBM Sametime

Known Affected Releases


Description (partial)

When call is made through Sametime plugin, query to LDAP to resolve the extension called was failing and client sends unbind request therefore disconnecting TCP connection to LDAP.

-LDAP searchbase does not contain all users but are in a nested container.

CUCI IBM sametime traces will indicate the following error:
"Exception encountered during search
javax.naming.PartialResultException: Unprocessed Continuation Reference(s); Remaining name:"

-Call placed using IBM sametime plugin
-Users are not directly available in specified search base but are nested.
-LDAP connection in server health shows disconnected when call is placed
-Noticed in IBM Sametime plugin version 9.5.x
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