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Cisco Bug: CSCuq20018 - Sametime plugin should query multiple containers for callerid resolution

Last Modified

May 05, 2016

Products (1)

  • Cisco UC Integration(TM) for IBM Sametime

Known Affected Releases

9.5(1)

Description (partial)

Symptom:
When call is made through Sametime plugin, query to LDAP to resolve the extension called was failing and client sends unbind request therefore disconnecting TCP connection to LDAP.

-LDAP searchbase does not contain all users but are in a nested container.

CUCI IBM sametime traces will indicate the following error:
"Exception encountered during search
javax.naming.PartialResultException: Unprocessed Continuation Reference(s); Remaining name:"

Conditions:
-Call placed using IBM sametime plugin
-Users are not directly available in specified search base but are nested.
-LDAP connection in server health shows disconnected when call is placed
-Noticed in IBM Sametime plugin version 9.5.x
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
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