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Cisco Bug: CSCuq20015 - CIM 9.0.2: Intermittently Customer getting disconnected from the chat

Last Modified

Jun 04, 2019

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases


Description (partial)

While customer is chatting with agents, their active ongoing chat session is getting disconnected. Issue is happening intermittently.

EIM/WIM 9.0.1
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