Guest

Preview Tool

Cisco Bug: CSCuq19785 - Audio syncing feature fails when loudness levelling feature is enabled

Last Modified

Jun 16, 2020

Products (1)

  • Cisco Digital Content Manager (DCM) Software

Known Affected Releases

13.10.0 14.0.0 14.10.0

Description (partial)

Symptom:
Transcoded audio contains audible empty audio frames every 4 to 6 seconds due to the audio that is continuously being resynced.

Conditions:
When audio loudness levelling is enabled and fragment insertion is disabled and segment insertion is enabled for a single transcoded audio stream. 
Or when audio loudness levelling is enabled and audio syncing across audio streams is enabled.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.