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Cisco Bug: CSCuq19696 - TMS regularly loses connectivity with Supervisor, MCU, and TS

Last Modified

Nov 27, 2020

Products (1)

  • Cisco TelePresence Management Server

Known Affected Releases

14.4 14.4.1 14.4.2

Description (partial)

TMS reporting for a device (typically TPS) it is monitoring:
Lost Response Lost Network Response - TMS will no longer be able to monitor system.
a bit later it reports:
Got Response Got Network Response - TMS will now monitor the system.

It is triggered about once per day.
This could cause MCU Failover on TMS if this issue occurs, if the TMS is configured for this.

Seen with recent version of TMS 14.4.x
Could affect the following:

- Cisco IpGW
- Cisco ISDN GW
- Cisco MCU
- Cisco TPS
- Cisco MSE 8050
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