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Cisco Bug: CSCuq18187 - SPA5x5, SPA525G2, SPA30X: 7.5.6 - Cannot transfer anonymous calls

Last Modified

Sep 01, 2015

Products (11)

  • Cisco Small Business SPA500 Series IP Phones
  • Cisco SPA301 1 Line IP Phone
  • Cisco SPA512G 1-Line GigE IP Phone
  • Cisco SPA514G 4-Line GigE IP Phone
  • Cisco SPA504G 4-Line IP Phone
  • Cisco SPA501G 8-Line IP Phone
  • Cisco SPA508G 8-Line IP Phone
  • Cisco SPA303 3 Line IP Phone
  • Cisco SPA502G 1-Line IP Phone
  • Cisco SPA525G 5-line IP Phone with Color Display
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Known Affected Releases

7.5.6

Description (partial)

Symptom:
When there is an incoming call with Anonymous Caller ID, after picking up the call, the xfer and bxfer softkeys are missing. On the first page, only conf softkey (3rd place out of four softkeys) can be seen. After pressing the right arrow, redial, dir, blank (used to be bxfer) and dnd show up.

Conditions:
This is a regression issue (the ability to hide Xfer/Bxfer softKeys after initial network configuration) in 7.5.6.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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