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Cisco Bug: CSCuq17912 - UCCX Sys Params - Preview Outbound Seats Max Still Based on MCS HW

Last Modified

Dec 12, 2014

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
In UCCX 10.5, when navigating to Help > About for System Parameters Configuration, the 'Number of Direct Preview Outbound Seats' is being based off 4 varieties of MCS Servers.  These hardware based seat limitations need to be updated based on profile rather than MCS server.

Conditions:
UCCX 10.5 Configuring Direct Preview Outbound Seats.
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  • Status
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