Cisco Bug: CSCuq17912 - UCCX Sys Params - Preview Outbound Seats Max Still Based on MCS HW
Dec 12, 2014
- Cisco Unified Contact Center Express
- Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
- Cisco Unified Contact Center Express 10.5(1)
Known Affected Releases
Symptom: In UCCX 10.5, when navigating to Help > About for System Parameters Configuration, the 'Number of Direct Preview Outbound Seats' is being based off 4 varieties of MCS Servers. These hardware based seat limitations need to be updated based on profile rather than MCS server. Conditions: UCCX 10.5 Configuring Direct Preview Outbound Seats.
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Bug Details Include
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