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Cisco Bug: CSCuq17813 - IM&P Intercluster peer needs services restart when xcpsecret changed

Last Modified

Feb 01, 2017

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5

Known Affected Releases

10.5(2)

Description (partial)

Symptom:
IM and Presence exchange does not work between users assigned to different clusters which have been successfully Interclustered together.

Conditions:
The users experiencing the issue are assigned to different clusters which have been successfully Interclustered together.

One of the users is assigned to a cluster which has been recently upgraded to Cisco Unified Communications Manager IM and Presence 10.5.2

The other user is assigned to a cluster which has NOT been recently upgraded to Cisco Unified Communications Manager IM and Presence 10.5.2

The Intercluster connection on the non-upgraded cluster had been added before the other cluster was upgraded
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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