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Cisco Bug: CSCuq17443 - Media audio switches to speaker upon disabling BT Phone Profile

Last Modified

Oct 03, 2014

Products (1)

Known Affected Releases


Description (partial)

Media audio switches to speaker upon disabling BT phone profile under setting > Bluetooth tab

1. Pair and connect BT headset to endpoint.
2. Play some media files or play music online.
3. Make sure media audio is heard on BT headset connected to endpoint.
4. Now uncheck or disable Phone audio profile under BT settings tab -> Paired devices
5. Observe the behavior.

Actual behavior: After disabling BT Phone audio Profile, media audio is switched to speaker and played on endpoint speaker not through BT headset.
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