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Cisco Bug: CSCuq16953 - Mute states doesn't sync on phone and headset

Last Modified

Feb 10, 2017

Products (41)

  • Cisco IP Phone 8800 Series
  • Cisco DX80
  • Cisco DX650
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7962G
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7945G
  • Cisco IP Phone 7841
  • Cisco Unified SIP Phone 3905
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Known Affected Releases


Description (partial)

Mute states doesn't sync on phone and headset

phone load: sip88xx.10-2-2-2
Headset type: 6470
1 Plug the headset into the phone under test
2 Config an intercom number for the phone under test and another phone
3 Make an intercom call to the phone under test
4 mute/unmute on the headset

result: mute status doesn't sync on phone and headset
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