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Cisco Bug: CSCuq16060 - VOSS Bulkloader verdor config for the phone cause phone unable register

Last Modified

Feb 02, 2017

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

10.1(1)

Description (partial)

Symptom:
When use the bulkloader to add phone to the VOSS, VOSS does not validate the vendor info fields, the invalid value will get saved with out any error message.  but phone will not able to register and keep get "Error Verifying Config info" error

for example, in the bulkloader the time we input is 13:00, but it get insert into VOSS and CUCDM as 13:00:00 as the result, the phone will fail to register

Conditions:
Bulkloader
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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