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Cisco Bug: CSCuq15889 - Join meeting on android phone w/ firefox throws unsupported device error

Last Modified

Feb 01, 2017

Products (1)

  • Cisco WebEx Meetings Server

Known Affected Releases

2.0.1.407

Description (partial) 

Symptom:
When trying to join meeting through android device by mail invite, the redirect to site URL fails by giving a Unsupported device message: "The WebEx Meetings app requires Android 2.1 or later. Update your Android version and try again."

Conditions:
Test Device:
Samsung Galaxy S5 (SAMSUNG-SM-G900A)
Android 4.4.2
Cisco WebEx Meetings 5.1.1.151106
Firefox 31.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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