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Cisco Bug: CSCuq15722 - VXML Gateway crashes on show call appl sessions

Last Modified

Sep 14, 2019

Products (9)

  • Cisco IOS
  • Cisco 7301 Router
  • Cisco 7206 Router
  • Cisco 7204 Router
  • Cisco 7206VXR Router
  • Cisco 7202 Router
  • Cisco 7200 Series NPE-G2 Network Processing Engine
  • Cisco 7204VXR Router
  • Cisco 7201 Router

Known Affected Releases

15.2(4)M

Description (partial)

Symptom:
VXML Gateway router crashed with the below tracebacks :

__be___doprnt
__be_printf
__be_voice_elog_print
__be_print_one_session
__be_show_app_sessions
__be_ais_show_app
__be_parse_call_action_func
__be_parse_cmd_internal
__be_parse_cmd
__be_exec
__be_ssh2_application_processing

Conditions:
1. "ivr contact-center" enabled
2. following tracebacks seen all day

  2054600: *Jul 14 15:16:54.840: -Traceback= 18FD082z 4C9A5EAz 51F1EC9z 4C8BABBz 4CF79C3z 4CA87F4z 4CB1F63z 4CB8A53z 4CB7F95z 4CC43B4z

3. "show call application session " command issued
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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