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Cisco Bug: CSCuq14764 - Websetup does not work post uninstallation of MR or ES

Last Modified

Feb 12, 2018

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.5(1)ES 9.0(3)ES 9.0(4)ES

Description (partial)

Symptom:
ICM Websetup fails with the following error when launched

HTTP Error 500.0 - Internal Server Error
Calling GetFilterVersion on ISAPI filter "C:\icm\tomcat\bin\i386\isapi_redirect.dll" failed

Conditions:
Post uninstallation of Maintenance Release(MR) or Engineering Special(ES).
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