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Cisco Bug: CSCuq14595 - Call fail when "-" dash is dialed from Corporate Directory on 88X1 phone

Last Modified

Aug 07, 2019

Products (29)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 9951
  • Cisco IP Phone 8851
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 7941G
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7911G
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Known Affected Releases


Description (partial)

When CUCM is integrated with AD and while using Corporate Directory to dial out a user phone number.
If the number is configured on AD with "-" hypen/dash ex: 91-80-XXXX-XXXX calls fails. But Same work fine in other model 79XX,78XX,99XX only fails in 88X1 (Big Easy Phones) if "-" hypen/dash is removed call works.


Related Community Discussions

Translation pattern with dashes
Hey there   We recently received some new CP8841 phones after using 794x for years. I am finding that all our internal numbers looked up through the directory no longer resolve on these phones but work fine on the other 794x phones.   I believe this has to do with translation patterns. The directory looks up phone numbers from active directory in which all the phone numbers are entered as 555-555-4444  with 4444 being the local extension. The old phones, would simply pass the phone numbers when hitting ...
Latest activity: May 19, 2015
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