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Cisco Bug: CSCuq14595 - Call fail when "-" dash is dialed from Corporate Directory on 88X1 phone

Last Modified

Mar 03, 2018

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 9951
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6941
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Known Affected Releases

10.2(1)

Description (partial)

Symptom:
When CUCM is integrated with AD and while using Corporate Directory to dial out a user phone number.
If the number is configured on AD with "-" hypen/dash ex: 91-80-XXXX-XXXX calls fails. But Same work fine in other model 79XX,78XX,99XX only fails in 88X1 (Big Easy Phones) if "-" hypen/dash is removed call works.

Conditions:
HW:88X1
SW:sip88xx.10-2-1
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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