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Cisco Bug: CSCuq13396 - Nexus 5500 ethpc hap reset - SYSMGR_DEATH_REASON_FAILURE_HEARTBEAT

Last Modified

Apr 26, 2021

Products (2)

  • CiscoPro Workgroup EtherSwitch Software
  • CiscoPro Workgroup EtherSwitch Software

Known Affected Releases


Description (partial)

N5k undergoes ETHPC hap reset/crash running 6.0(2)N2(3) and later releases.
Reason: Reset triggered due to HA policy of Reset
Service: ethpc hap reset

Exactly not known, however collection of DOM statistics via CLI "show interface transceiver [detail]" may result in such a crash. Though crashes have been observed in instances where such CLI was not issued.
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