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Cisco Bug: CSCuq13040 - Help page shows error in contents and Index options

Last Modified

Nov 11, 2016

Products (1)

  • Cisco Security Manager

Known Affected Releases


Description (partial)

While opening help pages of CSM 4.7 under the index options it throws an error. Please find the screenshot attached

Steps to repro: 

Help page showing error while opening all the links under

Help page showing error while opening all the links under Index options
Help-->Help topics-->Click Main (on the right side top)-->Click Index-->Click all the options under index from 700 to VPN 3000.

None of them is opening and showing a Generic error message "Error: This request cannot be processed and Description: This request cannot be processed. Please verify the URL on your browser's location bar." 

Attachments: See the attachments for the error screenshot

Test Environmental details:
CSM build version: CSM 4.7 (cyprus-QA07-csm-BL1-16027)
Client OS: Windows 8.1 (English & Japanese)
IE: 11
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