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Cisco Bug: CSCuq13040 - Help page shows error in contents and Index options

Last Modified

Nov 11, 2016

Products (1)

  • Cisco Security Manager

Known Affected Releases

4.7(0)QA7

Description (partial) 

Symptom:
While opening help pages of CSM 4.7 under the index options it throws an error. Please find the screenshot attached

Steps to repro: 

Help page showing error while opening all the links under

Help page showing error while opening all the links under Index options
Help-->Help topics-->Click Main (on the right side top)-->Click Index-->Click all the options under index from 700 to VPN 3000.

None of them is opening and showing a Generic error message "Error: This request cannot be processed and Description: This request cannot be processed. Please verify the URL on your browser's location bar." 

Attachments: See the attachments for the error screenshot

Conditions:
Test Environmental details:
CSM build version: CSM 4.7 (cyprus-QA07-csm-BL1-16027)
Client OS: Windows 8.1 (English & Japanese)
IE: 11
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