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Cisco Bug: CSCuq12823 - J4I: Specific UTF-8 caller name not displayed for incoming calls

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases

9.6(2)

Description (partial)

Symptom:
When Jabber for iPhone receives a call with a specific UTF-8 caller name, the caller name is not displayed on the iPhone. It displays only caller number.

Conditions:
It looks like that this issue is observed when UTF-8 and ASCII is mixed and the UTF-8 length is more than 20 characters.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
  • Related Community Discussions
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