Guest

Preview Tool

Cisco Bug: CSCuq12767 - phone show " phone not register" when lost connect with pub

Last Modified

Jul 17, 2018

Products (36)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 8851
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7962G
  • Cisco IP Phone 7841
  • Cisco DX650
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7911G
View all products in Bug Search Tool Login Required

Known Affected Releases

10.2(2)

Description (partial)

Symptom:
phone show " phone not register" when lost connect with pub

Conditions:
phone load: sip88xx.10-2-2-1
CM service with pub/sub/srst node
step 1, plug out WAN link, phone will lost connection with pub/sub
step 2, phone failover to SRST
step 3, plug in WAN link

result: phone will stay the state "phone no register" forever
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.