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Cisco Bug: CSCuq12767 - phone show " phone not register" when lost connect with pub

Last Modified

Jul 17, 2018

Products (36)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 9951
  • Cisco IP Phone 8851
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7945G
  • Cisco DX650
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7911G
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Known Affected Releases


Description (partial)

phone show " phone not register" when lost connect with pub

phone load: sip88xx.10-2-2-1
CM service with pub/sub/srst node
step 1, plug out WAN link, phone will lost connection with pub/sub
step 2, phone failover to SRST
step 3, plug in WAN link

result: phone will stay the state "phone no register" forever
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  • Status
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