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Cisco Bug: CSCuq11320 - Unexpected to receive 503 Service Unavailable

Last Modified

Aug 18, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.98000.147)

Description (partial)

Symptom:
ccm rejects single registration request from jabber client for an cisco dual mode for iphone or andriod with 503 error (service unavailable)

Conditions:
cisco dual mode device was earlier dual registered and client fails to send  refresh register.
now, if the client tries to register the endpoint as an single-reg endpoint, ccm would fail the register message with 503.
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