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Cisco Bug: CSCuq10964 - Unregistered phone count is greyed out .

Last Modified

Aug 19, 2014

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.6

Known Affected Releases

10.6

Description (partial)

Symptom:
Unregistered  phone count is greyed out .

Conditions:
Steps to reproduce the Issue 

1. Login to CPA box.
2. Go to home page . Click on Cluster view 
3. Click on CL1-Advanced-Reporting 
4. In End Point Health Summary Page , For ?Default? device pool , 2 phones are in unregistered  state[ as highlighted below] for  CL1-Advanced-Reporting  ,it is not an Hyper link and greyed out also. If it is a  non-zero values  clicking on non ?zero should take us to the Endpoint Diagnostic page .
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