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Cisco Bug: CSCuq10540 - Workaround for iLKN Packet SOP or EOP Error

Last Modified

Sep 17, 2019

Products (3)

  • Cisco Network Convergence System 6000 Series Routers
  • Cisco NCS 6008 - 8-Slot Chassis
  • Cisco IOS XR Software

Known Affected Releases


Description (partial)

After configuring  a port on a Cisco NCS6k and interface error and NPU hard reset may be observed accompanied by the following error messages:

LC/0/2/CPU0:Oct 15 03:47:20.269 : npu_driver[169]: %PLATFORM-CIH-2-ASIC_ERROR_HARD_RESET : npu[4]: An interface-err error has occurred causing  halt. grc_csr32.grc_err_hier_int.grc_csr32.grc_err_fab_leaf_int.int_fab_inv_eop_prot_err  
LC/0/2/CPU0:Oct 15 03:47:20.269 : npu_driver[169]: %PLATFORM-CIH-5-ASIC_ERROR_HARD_RESET_START : npu[4]: HARD_RESET needed 0x201c8017
LC/0/2/CPU0:Oct 15 03:47:20.269 : npu_driver[169]: %L2-NPU-6-INFO_MSG : NPU4: Start of Hard Reset Recovery...

The problem may be observed when an interface configuration is changed or after the activation of a SMU which reboots the SDR.
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Bug Details Include

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