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Cisco Bug: CSCuq09351 - Camera app state mismatch observed on using custom template

Last Modified

Aug 17, 2018

Products (1)

  • Cisco Video Surveillance Manager

Known Affected Releases

7.6(905.11)

Description (partial)

Symptom:
The Video Apps will be disabled automatically by the camera, even though the VSOM template is configured to enable the Apps.

Conditions:
In general for all Cisco Megablok cameras, If the custom template is configured with primary high resolution and/or frame rate higher than 15fps, then the Video Apps will be disabled automatically by the camera, even though the VSOM template is configured to enable the Apps. This would be a mismatch.

Also for the Cisco Megablok camera models "3421,3520,3530,3535,2830,2835", if the Primary Stream configuration is changed from Low/Medium to High and if Apps are already running, then those Apps will be disabled automatically by the camera.
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Bug Details Include

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