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Cisco Bug: CSCuq09033 - Dusting call not getting completely cleared when H323 is involved

Last Modified

Nov 14, 2015

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

◾Desk Phone1 (Cluster1) - DN 10190
◾Desk Phone 1 has RD configured as 65003 (Cluster2)
◾Desk Phone 2 (Cluster1) - DN 10000

Call Scenario:
1) Desk Phone 2 dials 10190
 2) Desk Phone 1 starts ringing. After a while RD starts ringing.
 3) Answer the call from RD -> call is connected between 10000 and 65003
 4) Dust (Session Hand-off) the call from RD i.e. dial *74
 5) Line on Desk Phone starts flashing - Do not answer
 6) End the call from RD
 7) End the call from Desk Phone 2
 8) Desk Phone1 line is still flashing and on answering even goes to connected state and does not get disconnected at all.

The call is routed through H323 GW or H323 Trunk.
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