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Cisco Bug: CSCuq08894 - AP heat map not show in planning mode with directional antennas

Last Modified

Sep 12, 2019

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases


Description (partial)

AP heat map not show in planning mode with directional antennas.
If we select omni antennas it shows properly.

-Go to Monitor > Site Maps > Any Map
-Select Command > Planning Mode
-Add APs > Manual mode
-AP type example: AP 1550
-11n Support enabled
-802.11a/n Interface antenna: AIR-ANT5114P2M-N 
-802.11b/g/n Interface antenna: AIR-ANT2413P2M-N
-Apply and Refresh HeatMap

The resultant heatmaps are not generated. 
It is worth noting that with omni antennas such as AIR-ANT2547V-N heatmaps do work.
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