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Cisco Bug: CSCuq08775 - No presence in outlook after upgrade jabber with outlook running

Last Modified

Mar 28, 2016

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

10.5(0)

Description (partial)

10.5 found pre fcs

Symptom:
Steps:
1. 10.5.0.xx version of jabber running on machine, and outlook is running.
2. Upgrade to more recent version of jabber, while outlook is running.

Result: No presence in outlook after upgrade.

Workaround - restart outlook will restore presence

Conditions:
Steps:
1. 10.5.0.xx version of jabber running on machine, and outlook is running.
2. Upgrade to more recent version of jabber, while outlook is running.

Result: No presence in outlook after upgrade.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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