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Cisco Bug: CSCuq08773 - Ghost digits after XML menu is posted during quick dialing long number

Last Modified

Dec 08, 2014

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases

9.4(2)MN301

Description (partial)

Symptom:
Ghost digits appears in new call window after XML menu is posted to the phone during quick dialing long number.

Conditions:
1. Dial a long number, i.e. 123456789012345678901234, on the phone.
2. At the same time, post the following XML script to the phone. Before the XML menu shows up, keep dialing.

    <CiscoIPPhoneMenu>
<Title>XML Menu</Title>
 <Prompt>Select Item</Prompt>
<MenuItem>
<Name>Dial VM number</Name>
<URL>Dial:1002</URL>
 </MenuItem>
<MenuItem>
<Name>Open Contacts</Name>
<URL>Key:Contacts</URL>
</MenuItem>
</CiscoIPPhoneMenu> 

    A XML menu is displayed on the phone.

3. Exit the XML menu immediately. The new call window is not closed. //Faulty//
    And some digits may appear in the new call window. //Faulty//

4. In step 3, don't exit the XML menu, wait at least 15 seconds. Dial some digits when the phone is on-hook. 
    Some ghost digit may exist in the new call window, prior to the digits dialed in this step. //Fault//
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