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Cisco Bug: CSCuq08756 - CCE: Admin page stuck in loading upon login on the primary node

Last Modified

Feb 03, 2017

Products (1)

  • Cisco Finesse

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
Admin page stuck in loading upon login on the primary node

Conditions:
Steps used to reproduce this issue:

-        Fresh install 10.5.1-10000-3 on primary
-        Launch administration page
-        Add only cluster setting for secondary server name
-        You get an error
-        Close the window, re-launch administration page, check if the configuration still there. It existed/saved the config.
-        Reboot the server TWICE (utils system restart)
-        Launch administration page and attempt to login. The page will be loading forever after providing username/password.
 
Note that this is an issue only because no other settings other than Cluster Configuration was configured on the primary Finesse admin. If other settings (Enterprise Data server settings specifically) was configured this would not have been a problem.
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